Frequently Asked Questions
Everything you need to know about your Meshki order.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that certain items, such as intimates, are final sale for hygiene reasons.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes vary depending on your location and the shipping method selected at checkout.
How do I know what size to order?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer service team for specific garment measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna, depending on your region.
Can I change or cancel my order after it has been placed?
As we aim to process and ship orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed. Please ensure all details are correct before finalizing your purchase.